Frequently Asked Questions

When can I expect my items? Typical turn-around time is two to three weeks. Because of disruptions to supply chains currently, items may take longer than normal to process.

Taxes? Shipping? Flat rate shipping is $13.95 and will apply to all orders. Sales tax will be calculated at check out and will depend on your shipping address.

Tracking? You will receive a tracking email when you order ships.

Order Questions? Please email heather@brandyourmark.com with any questions and she will get back to you as soon as possible.

Can I return my items? Because products are decorated, we are unable to accept returns. If there is a defect with an item, please reach out to customerservice@brandyourmark.com and we will resolve the issue for you.